How do I lodge a complaint? – Touch 'n Go eWallet Help Centre

We are committed to addressing your concerns promptly and effectively. If you have a complaint or need assistance, we're here to help. You can reach out to us through the following channels:

T@ngo Live Chat	Access our live chat feature directly within the TNG eWallet app for real-time support.
TNGD Customer Service Hotline	Call us at +603-5022 3888. Our operating hours are Monday to Sunday, 7:00 AM to 10:00 PM (including public holidays)
Remittance Customer Service	Contact us via Help Centre or; Call us at: +603-5022 3888 Our operating hours are Monday to Thursday from 9.00 am to 5.00 pm. We will email you if additional information is needed.

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