I no longer use my TNG card but there is still some balance in it. What do I need to do? 12 August 2021 07:11 Please note that card balance cannot be transferred between cards. However, you can transfer the ownership of your TNG card at MYTouchnGo portal or visit https://www.touchngo.com.my/erefund/ to submit an e-Refund request. Related articles I lost/someone stole my TNG card. What can I do? Why is my Touch ‘n Go card inactive? What should I do if my TNG card is damaged/faulty? What is the expiry date of my TNG card? What should I do if I have more questions?