If you find an incorrect deduction from your eWallet, don’t worry! Just reach out to Touch 'n Go Careline at +603-2714 8888, and the team will investigate it for you. Any incorrect charges will be refunded to your eWallet within 30 days.
Articles in this section
- What is LPR Parking and how does it work?
- Do I need to pay extra fees for LPR Parking?
- How do I enable LPR Parking on TNG eWallet?
- What if my phone runs out of battery, I lose my device, there’s no internet connection or insufficient data when using LPR Parking?
- Is there a minimum balance required to enter a parking lot when using LPR Parking?
- How many vehicles can I add to LPR Parking on my TNG eWallet account?
- How do I check my LPR Parking transactions on TNG eWallet?
- Can I disable the LPR Parking feature from my eWallet?
- What should I do if I was charged the wrong parking fee when using LPR Parking?
- Which locations support LPR Parking for automatic deduction from TNG eWallet?