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Can I open more than one GO+ account?
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Why do I need to submit my ID
I’m trying to upgrade to GO+ account and I received a message that says I am not eligible for the product. Why?
Why am I getting ID incorrect / ID not clear when doing e-KYC?
How do I capture my selfie?

Why do I need to submit my ID

16 July 2026 03:52
Updated

Your ID is required for verification of your identity electronically under Bank Negara Malaysia's e-KYC (e-Know Your Customer) guidelines.

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Related articles

Can I open more than one GO+ account?
I’m trying to upgrade to GO+ account and I received a message that says I am not eligible for the product. Why?
Why am I getting ID incorrect / ID not clear when doing e-KYC?
How do I upgrade to GO+?
How do I verify my account?