Your Touch ‘n Go card may be inactive because:
- it has expired
- the card will be inactive upon expiring after 10 years
- has been added to another wallet
If any of the reasons above does not apply to you, please contact TNG Careline as per below:
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Live Chat |
Touch ‘n Go Corporate Website or Visit https://www.touchngo.com.my/ Click “Chat with us” icon at bottom right 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
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Careline |
8.00 am to 8.00 pm Monday - Friday (including public holidays) |
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Webform |
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TNG Card Information & Transactions |
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Refund for TNG Card |
Below are the articles that may be useful for you :
How do I know the status of my Touch ‘n Go card?
Can I remove my Touch ‘n Go card from the eWallet?
I have removed my Touch ‘n Go card from my eWallet. Can I add it back?