Step 1: Launch the TNG eWallet app and select eWallet balance.
Step 2: Tap the “Reload eWallet” icon, and tap the “Auto-Reload” icon.
Step 3: If the user has already saved a favorite credit card in their TNG eWallet, skip to step 6.
Step 4: Users are required to enter credit card details, check the consent box to authorize TNG eWallet to charge RM1 for verification purposes, and click the ‘Add This Card’ Button. RM1 will be refunded upon successful verification.
Please be informed that a floating charge of RM1.00 on your credit or debit card once you add your card as a favorite will be reversed back to your credit or debit card (credit card within 7 days/ debit card debit within 21 days).
Step 5: Users will be redirected to the card-issuing bank page where users need to enter the One Time Password (OTP) received via SMS from the card-issuing bank.
Step 6: Users get to select threshold amount (RM20 – RM100) and their desired auto-reload amount (RM100, RM200, RM 300, RM 500, RM 1000, and Others)
Step 7: Select one favorite credit or debit card (debit card is temporarily under maintenance)
Step 8: Tap “Save” and you’re done!