TNG eWallet prioritises your security with advanced features designed to protect your account from unauthorised access. We offer one-tap approval for online transactions and cool-down periods when you switch device. We have also implemented an additional layer of account face verification after the biometric login to ensure that only you can access your account and perform transactions.
Additionally, our Money-back Guarantee ensures full compensation for verified accounts in the event of unauthorised transactions, provided it’s through no fault of your own. This guarantee fills a critical gap, offering specific protection for your eWallet balance against fraud and scams—something that PIDM coverage does not provide.
While PIDM covers bank deposits up to RM250,000, it does not protect against losses due to fraud or scams. Our Money-back Guarantee steps in to provide this specific protection for your eWallet funds, giving you peace of mind when using TNG eWallet.
For more details, please refer to our Money-back Guarantee and PIDM’s coverage policies.