Yes, absolutely. Your eWallet funds are securely held in trust accounts managed by licensed banks that are members of PIDM. This means your eWallet balance is ultimately protected under PIDM coverage in the unlikely event that the bank fails.
All e-wallets are regulated by Bank Negara Malaysia. E-wallet operators are not allowed to use your money for any purpose other than authorised transactions, such as processing your payments securely. These funds are kept separate from the company’s business funds and used only as permitted by Bank Negara Malaysia’s regulations, never for business operations.
TNG eWallet also protects you against unauthorised transactions through the Unauthorised Transaction Report process. Eligible users may request reimbursement if our investigation confirms that the transaction occurred through no fault of their own.
Together, these measures ensure that your money stays protected and your transactions remain secure, giving you peace of mind every time you use TNG eWallet.