- For existing devices: You’ll first need to run a diagnostic program on your phone. Subscription will only be offered if your device passes the diagnostic test.
For new devices: Subscription must be initiated within 30 days of purchase. During signup, you’ll need to confirm the purchase date and declare the device as new. No diagnostic test is required.
Please note:
- We may request your purchase receipt when you file a claim.
- Any inaccuracies in your declaration may result in claim rejection.