Will I get a refund should I decide to downgrade my Plan? 19 October 2023 07:46 Updated The downgrading of plans is effective immediately and there will be no refunds provided as the charges are not prorated. Related articles What are the Plans available under DeviceCare? What is the difference between termination and cancelation of subscription? Under what circumstances will a user not be covered by TNG eWallet's Money-back Guarantee policy? What's TNG eWallet's Money-back Guarantee policy? Do I earn reward points and/or cashback from my bank for transactions with Quick Payment?