Will I get a refund should I decide to downgrade my Plan? 29 June 2026 16:00 Updated The downgrading of plans is effective immediately and there will be no refunds provided as the charges are not prorated. Related articles How do I file for a claim if my screen is cracked or if my phone is damaged? What are the Plans available under DeviceCare? [Android] Why I can't register to Touch 'n Go eWallet account? What information is required for account verification (eKYC)? Who is eligible to apply for CashLoan?