To file a Service Request, kindly contact SWAP hotline at 03-7940 2800 from Monday to Friday, operating between 9am to 6.30pm.
Articles in this section
- What is DeviceCare?
- What are the eligible devices that can subscribe to DeviceCare?
- What are the type of risks that are covered under DeviceCare?
- How do I subscribe to DeviceCare?
- Who can sign up for DeviceCare?
- Am I allowed to subscribe DeviceCare for another device?
- How do I cancel my subscription for DeviceCare?
- My device is damaged after I cancelled my DeviceCare subscription. Is my device still covered under the protection policy?
- Can I reactivate my DeviceCare subscription once I have successfully canceled my subscription?
- Am I allowed to Upgrade or Downgrade my Plans?