How many Service Request can I make? – Touch 'n Go eWallet Help Centre

Please refer to the table below:

	SWAP PROTECT BASIC	SWAP PROTECT PLUS
Service Request Limit(s)	Unlimited same-unit-repair, or 1-time exchange if cannot be repaired [per 12 months starting from commencement date]	Limited to: Unlimited same-unit-repair, or 3-times exchange for accidental/liquid damage claim [per 12 months starting from commencement date]
Service Request limit(s) examples	SR #1: Any time after the commencement date SR #2: 12 months after the commencement date	SR #1: Any time after the commencement date SR #2: Any time after the approval date of SR #1 SR #3: Any time after the approval date of SR #2 SR #4: 12 months after the commencement date