e-Mas is managed by TNG Digital Sdn Bhd. For any inquiries, you may contact TNG eWallet Careline by
a) submitting your queries to https://tngd.my/careline-webform, or
b) reach out to us via the T@ngo Live Chat on the TNG eWallet apps
Our operating hours are Monday to Sunday, 7.00am to 10.00pm (including public holidays).
Please refer to the Customer Service Charter at https://www.touchngo.com.my/policies/tngd-customer-service-charter/