Who should I call if I encounter system or payment failure? 06 February 2026 06:15 Updated Please reach out to us via Live Chat on the TNG eWallet apps, click here Related articles Can I purchase motorcycle insurance / takaful and road tax for others? Why can’t I get my quotation? Who should I call if I encounter system or payment failure? What is the duration of the insurance / takaful coverage period renewed with Touch ‘n Go eWallet? What will happen to my account if I am not an active user?