How to prevent an account from turning dormant? 14 September 2022 04:40 Updated Perform any reload, payment, transfer or simply login to the eWallet. Related articles How to reactivate a Dormant Account? What happens to a TNG eWallet dormant account? What is Dormant Account? [Android] I am unable to login what should I do? [Account Management] What do I need to do if I forgot my 6-digit PIN or my account has been suspended?