How to reactivate a Dormant Account? 13 May 2024 06:34 Updated For dormant (suspended) accounts, simply perform a reload using the available reload channels; and For dormant (blocked) accounts, users will need to update their mobile phone number on the Touch ‘n Go eWallet login page. Related articles What will happen to my account if I am not an active user? How to prevent an account from turning dormant? What is Dormant Account? [Account Management] What do I need to do if I forgot my 6-digit PIN or my account has been suspended? Where can I get further information?
