Home Features Mobility Promotions Merchants Business

Sign in

Melayu (Malaysia) 中文 (马来西亚)

Touch 'n Go eWallet Help Centre
Frequently Asked Questions (FAQ)
TNG eWallet
Dormant Account

Articles in this section

What is Dormant Account?
What happens to a TNG eWallet dormant account?
How to reactivate a Dormant Account?
How to prevent an account from turning dormant?

What is Dormant Account?

14 September 2022 04:40
Updated

A dormant account refers to Touch ‘n Go eWallet accounts that did not perform any transactions or logins for a consecutive period of 365 days.

Was this article helpful?

1235 out of 1403 found this helpful

Return to top

Related articles

How to reactivate a Dormant Account?
What happens to a TNG eWallet dormant account?
[Account Management] What do I need to do if I forgot my 6-digit PIN or my account has been suspended?
What do I need to do if I forgot my 6-digit PIN or my account has been suspended ?
What is Account Verification (eKYC) and what does this mean for you?