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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. SafeHome
  4. Withdrawal of Fire Insurance with The Bank/ Mortgagee

Withdrawal of Fire Insurance with The Bank/ Mortgagee

  • With my property insured under a mortgage, is it true that it is compulsory for me to purchase insurance coverage from the bank’s panel of insurers otherwise they might not approve my loan?
  • The bank claimed that I am underinsured and wants me to get insured with their panel of insurers that will offer sufficient coverage based on loan value. What should I do?
  • What is a cancellation note and how will I receive it?
  • My home insurance policy from the bank will be expired soon. When should I purchase/ renew the insurance from AIA SafeHome?
  • What kind of documents do I need to send to the bank in order to cancel my home insurance policy with the bank?
  • I have informed the bank regarding my SafeHome policy with AIA, but the bank has arranged another policy for me and my account has been charged. How can I cancel the insurance policy with the bank?
Melayu (Malaysia)
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