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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. Reload Card Verification

Reload Card Verification

  • Why is TNG eWallet asking me to verify my card?
  • Why must I verify my saved cards on TNG eWallet?
  • How soon must I verify my saved card(s)?
  • Who must verify their saved card? Is it required by everyone?
  • What information do I need to provide if “It’s my card” that’s saved on TNG eWallet?
  • What will happen if I choose the “It’s someone else’s card” option?
  • What if I choose “It’s my card” when it’s not?
  • I have two credit/debit cards saved on my TNG eWallet account. Do I need to verify both?
  • How do I check if the cards saved on my TNG eWallet account are verified?
  • I use Quick Payment and Auto Reload. How does verifying my credit/debit card affect these features?
  • Which features on TNG eWallet will ask me to verify my credit/debit card?
  • Can I remove my saved credit/debit card from TNG eWallet?