My card is active but I have problem using the card. What should I do? – Touch 'n Go eWallet Help Centre

Please contact Touch ‘n Go Careline team via the following channels or visit us at our following Service & Sales Centre:

Live Chat	Touch ‘n Go Corporate Website 8.00 am to 8.00 pm Monday - Friday (including public holidays)
Careline	+603 2714 8888 8.00 am to 8.00 pm Monday - Friday (including public holidays)
Facebook	www.facebook.com/MyTouchnGo
Twitter	www.twitter.com/MyTouchnGo
Webform	https://www.touchngo.com.my/eservices/customerServices.aspx
Email	careline@touchngo.com.my
NUS Service & Sales Centre	Lot L2.07, Level 2, Nu Sentral Shopping Mall, No. 201 Tun Sambanthan, 50470, Kuala Lumpur. 10.00 am to 8.00pm Monday – Sunday (including public holidays)
Bangsar South Service & Sales Centre	Tower 6, Avenue 5, The Horizon, No. 8, Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur 9.00 am to 5.00 pm Monday – Friday (excluding Public Holiday)