I am unable to purchase the Enhanced Touch n’ Go (TNG) card as it is out of stock on the Touch n’ Go eWallet. What do I do?
Where can I purchase the enhanced Touch ’n Go (TNG) card?
How much does the enhanced Touch ’n Go (TNG) card cost?
How do I purchase the enhanced Touch ’n Go (TNG) card using the Touch ’n Go eWallet?
How many enhanced Touch ’n Go (TNG) card can a user purchase?
Can I select any enhanced Touch ’n Go (TNG) card designs while purchasing it via the Touch 'n Go eWallet?
Do I need to verify or eKYC my Touch 'n Go eWallet account to purchase the enhanced Touch ’n Go (TNG) card?
What details do I need before completing the enhanced Touch ’n Go (TNG) card purchase via Touch ’n Go eWallet?
Can I cancel my enhanced Touch n’ Go (TNG) card purchase via Touch n’ Go eWallet?
Will I receive my refund if the order/ payment processing fails?

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How long will it take to receive my enhanced Touch ’n Go (TNG) card?

22 April 2022 07:19
Updated

It may take up to 4 (four) working days from your date of purchase for your delivery to arrive.

In the event that you do not receive your order after 4 days, you can contact Touch ‘n Go customer support team at:

Email:	careline@touchngo.com.my
Careline:	+603 2714 8888 Operation hour is between 8.00 am to 8.00 pm Monday - Friday (including public holidays)
Facebook:	www.facebook.com/MyTouchnGo
Twitter:	www.twitter.com/MyTouchnGo
Webform:	https://customerservice.touchngo.com.my/eservices/
TNG Card information & Transactions	https://tngportal.touchngo.com.my/
Refund for TNG Card	https://customerservice.touchngo.com.my/erefund/