In the unlikely event that the order/ payment processing fails due to any technical issues, you will be prompted with an unsuccessful payment screen and your Touch ’n Go eWallet balance will reflect the amount refunded. You are encouraged to retry the card purchase again to place a new order successfully.
Articles in this section
- Where can I purchase the enhanced Touch ’n Go (TNG) card?
- How much does the enhanced Touch ’n Go (TNG) card cost?
- How do I purchase the enhanced Touch ’n Go (TNG) card using the Touch ’n Go eWallet?
- How many enhanced Touch ’n Go (TNG) card can a user purchase?
- Can I select any enhanced Touch ’n Go (TNG) card designs while purchasing it via the Touch 'n Go eWallet?
- Do I need to do Account Verification (eKYC) to purchase the enhanced Touch ’n Go (TNG) card?
- What details do I need before completing the enhanced Touch ’n Go (TNG) card purchase via Touch ’n Go eWallet?
- Can I cancel my enhanced Touch n’ Go (TNG) card purchase via Touch n’ Go eWallet?
- Will I receive my refund if the order/ payment processing fails?
- Can I order the enhanced Touch n’ Go (TNG) cards for friends and family?