Any enhanced TNG card issued by TNGSB has a warranty period of thirty (30) days from the date of purchase. It is mandatory to keep your receipt as proof of your purchase in the event you were to claim for card replacement during the warranty period.
Articles in this section
- What is the enhanced Touch ’n Go (TNG) card?
- How does the enhanced Touch ’n Go (TNG) card differ from the existing TNG cards in the market?
- Does my enhanced Touch ’n Go (TNG) card have a warranty period?
- How do I check the expiry date of my enhanced Touch ’n Go (TNG) card?
- There is a difference between the date printed on the enhanced Touch ’n Go (TNG) card, Touch n’ Go eWallet and the date listed on the MYTouchngo portal for the card expiry. Which date should I refer to?
- What does the QR code on the enhanced Touch ’n Go (TNG) card do?
- Will my enhanced Touch ’n Go (TNG) card become inactive if I were to not use it for an extended period of time?
- Are there any Service and Activation Fees for the enhanced Touch ’n Go (TNG) cards?
- What will happen to the balance in my card if I do not use the enhanced Touch ’n Go (TNG) card throughout 7 years from last transaction date?
- How do I access all the Touch ’n Go eWallet related features to purchase, link and reload the enhanced Touch ’n Go (TNG) card?