If your remittance account remains inactive for 90 days, it will be temporarily suspended and subject to reactivation. (Please refer to Clause 8 of Touch ‘n Go e-Wallet Remittance Sandbox Terms and Conditions for clarity)
You will receive notifications and warnings before any suspension occurs. Use the remittance service at least once every 90 days to prevent suspension. If your account is suspended and you wish to reactivate it, please get in touch with our Remittance Customer Support team via this form https://tngd.my/goremit for assistance.