All My50 Passes follow the standard 30-day expiry policy. Unfortunately, extensions are not offered — even in cases of travel disruptions or emergencies. We recommend activating your pass only when you’re certain you’ll be using it actively.
Articles in this section
- What is My50 Pass and what are its benefits?
- What are the eligibility criteria to purchase the My50 Pass via TNG eWallet?
- What are the benefits of buying the My50 Pass on TNG eWallet?
- Is there a price difference between buying My50 Pass on TNG eWallet and at Rapid KL platforms?
- Can I purchase a My50 Pass on TNG eWallet and link it to MyKad?
- Can I view passes that I’ve purchased from Rapid KL platforms on my eWallet?
- Is there a subscription fee for My50?
- Will I be charged SST (Sales and Service Tax) when purchasing the My50 Pass?
- Can I pause or extend my My50 Pass if I don’t use it?
- What happens if my pass is expiring during travel restrictions or emergencies?