Can I cancel my reload transaction once it has been completed? 12 August 2021 07:07 No. Once the system has accepted your transaction, prepaid credit is reloaded immediately into your TNG card. Related articles What do I do if my TNG card was not reloaded successfully? Is there a reload fee charged for reloading my TNG card? Where can I reload my TNG card with NO reload fees? Where can I reload my TNG card? Is my enhanced Touch n’ Go (TNG) card balance the same as my Touch ’n Go eWallet balance? [Account Management] What do I need to do if I forgot my 6-digit PIN or my account has been suspended?