Please refer to transaction history for status of your transfer. If it is in “pending” status, please wait up till 24 hours for the transaction to be processed. The amount will be auto reversal if unsuccessful after 24 hours.
If the amount is not refunded after 24 hours, please reach out to us via Live Chat on the TNG eWallet apps, click here. Our operating hours are Monday to Sunday, 7.00 am to 10.00 pm (including public holidays).
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