If I have both SmartTAG and TNG RFID Tag in the car, will I be charged twice? – Touch 'n Go eWallet Help Centre

Under normal circumstances, the TNG RFID system will detect the TNG RFID Tag first and will deduct it from the Touch 'n Go eWallet accordingly.

If you have any issues, please reach out to Touch 'n Go Careline via the following channels

Live Chat	Touch ‘n Go Corporate Website or Visit https://www.touchngo.com.my/ and Click “Chat with us” icon at bottom right 8.00 am to 8.00 pm Monday - Friday (including public holidays)
Email	careline@touchngo.com.my
Careline	+603 2714 8888 8.00 am to 8.00 pm Monday - Friday (including public holidays)
Facebook	www.facebook.com/MyTouchnGo
Twitter	www.twitter.com/MyTouchnGo
Webform	https://www.touchngo.com.my/eservices/customerServices.aspx
TNG Card Information & Transactions	https://tngportal.touchngo.com.my/
Refund for TNG Card	https://www.touchngo.com.my/erefund/ **Refund will be refunded within 30 days
Walk in	TNG Hub - Bangsar South Address : Ground Floor, Tower 6, Avenue 5, The Horizon Bangsar South. Business Hour : 9am to 5pm ,Mondays to Fridays TNG Hub - Nu Sentral Address : Lot L2.07, Level 2 NU Sentral Shopping Centre Business Hour : 10am -10pm 7 days a week

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