Under normal circumstances, the TNG RFID system will detect the TNG RFID Tag first and will deduct it from the Touch 'n Go eWallet accordingly.
If you have any issues, you can report to here
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Live Chat |
Touch ‘n Go Corporate Website or Visit https://www.touchngo.com.my/ Click “Chat with us” icon at bottom right 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
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Careline |
8.00 am to 8.00 pm Monday - Friday (including public holidays) |
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Webform |
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TNG Card Information & Transactions |
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Refund for TNG Card |
Below are the articles that may be useful for you :
Why do I need to register and activate my TNG RFID Tag?
Can I still use the SmartTAG and Touch ‘n Go card at highways to pay my toll?
If I register and use TNG RFID Tag, can I request for auto-reload function as well?