Under normal circumstances, the TNG RFID system will detect the TNG RFID Tag first and will deduct it from the Touch 'n Go eWallet accordingly.
If you have any issues, please reach out to Touch 'n Go Careline via the following channels
Live Chat |
Touch ‘n Go Corporate Website or |
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Careline |
+603 2714 8888 |
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e-Customer Service Form |
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TNG Card Information & Transactions |
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Refund for TNG Card |
https://www.touchngo.com.my/erefund/ |
Walk in |
TNG Hub - Bangsar South |
Below are the articles that may be useful for you :
Why do I need to register and activate my TNG RFID Tag?
Can I still use the SmartTAG and Touch ‘n Go card at highways to pay my toll?
If I register and use TNG RFID Tag, can I request for auto-reload function as well?