Please follow these few steps:
Step 1: Contact our Customer Careline at +603 50223888 to immediately suspend your Touch 'n Go eWallet account. This is to protect your balance in your Touch 'n Go eWallet account.
Step 2: Contact your mobile service provider to block your SIM card immediately to avoid any attempt to request OTP to reset your Touch 'n Go eWallet password/ PIN.
After you have recovered your mobile number with your telco, we highly recommend that you reset your Touch 'n Go eWallet PIN as an extra step of precaution.
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