When will I receive my policy/certificate after payment? 17 November 2025 16:00 Updated If your application is successful, your policy/ certificate will be emailed to you within 7 days. Related articles Why was my application for Tenang rejected? When I purchase multiple Car Insurance/Takaful, where will the e-policy/e-certificate go to? How do I receive my policy/certificate documents after I renew my car insurance/takaful? How do I receive my policy / certificate documents after I renew my motorcycle insurance / takaful? How do I find out more about the Tenang plans?