How do I request for a refund? 12 August 2021 07:17 You can request for a refund here. Related articles What if I want a refund? What does it mean to link your phone for TapSecure authorisation? What do I do if I have forgotten my username/password? I cannot register my enhanced Touch ‘n Go (TNG) card in Touch ‘n Go eWallet. What should I do? How do I deregister my DuitNow ID?