How often is the balance of my added Touch ‘n Go card updated in the Touch 'n Go eWallet?
Can I transfer my Touch ‘n Go card balance to another Touch ‘n Go card?
How many days Touch ‘n Go card transactions can I view on my eWallet?
What kind of Touch ‘n Go card transactions can I view on my eWallet?
I have RM2 in my Touch 'n Go eWallet and RM1 in my Touch ‘n Go card. If the toll fare is RM3, can I pass through the toll?
What do I do if I suspect there is a double deduction (both Touch ‘n Go card and Touch 'n Go eWallet balances are deducted at the same toll)?

What do I do if I suspect there is a double deduction (both Touch ‘n Go card and Touch 'n Go eWallet balances are deducted at the same toll)?

04 October 2021 05:14
Updated

You can submit a report here or contact TNG careline :

Email:	careline@touchngo.com.my
Careline:	+603 2714 8888 Operation hour is between 8.00 am to 8.00 pm Monday - Friday (including public holidays) Effective Date 8th August 2021
Facebook:	www.facebook.com/MyTouchnGo
Twitter:	www.twitter.com/MyTouchnGo
Webform:	https://www.touchngo.com.my/eservices/customerServices.aspx
TNG Card information & Transactions	https://tngportal.touchngo.com.my/
Refund for TNG Card	https://www.touchngo.com.my/erefund/

Below are the articles that may be useful for you :

What happens if I do not have sufficient funds in both my Touch ‘n Go eWallet and Touch ‘n Go card?

What kind of Touch ‘n Go card transactions can I view on my eWallet?

I have RM2 in my Touch 'n Go eWallet and RM1 in my Touch ‘n Go card. If the toll fare is RM3, can I pass through the toll?