What do I do if I suspect there is a double deduction (both Touch ‘n Go card and TNG eWallet balances are deducted at the same toll)?

You can submit a report here or contact TNG careline :

Email:	careline@touchngo.com.my
Careline:	+603 2714 8888 Operation hour is between 8.30 am to 5.30 pm Monday - Friday (including public holidays) Effective Date 21st October 2020
Facebook:	www.facebook.com/MyTouchnGo
Twitter:	www.twitter.com/MyTouchnGo
Webform:	https://www.touchngo.com.my/eservices/customerServices.aspx
TNG Card information & Transactions	https://tngportal.touchngo.com.my/
Refund for TNG Card	https://www.touchngo.com.my/erefund/