How do I request a refund for App Store and iTunes Store purchases? 15 October 2019 10:59 Updated To request a refund, visit https://reportaproblem.apple.com. Related articles How do I remove TNG eWallet as a payment method? What should I do if my money is being deducted from the TNG eWallet but not reflected on App store? When will the user get back his or her refund? Are there any limitations for wallet usage? Will users be able to view their latest transactions immediately?