How do I request a refund for App Store and iTunes Store purchases? 15 October 2019 10:59 Updated To request a refund, visit https://reportaproblem.apple.com. Related articles How do I remove TNG eWallet as a payment method? How long does it take for the refund to be credited back into the TNG eWallet? What if I want to request for a refund? What should I do if my funds were wrongly deducted? How to purchase game credits for another account if I have already saved my Game Account details?