How do I request a refund for App Store and iTunes Store purchases? 15 October 2019 10:59 Updated To request a refund, visit https://reportaproblem.apple.com. Related articles How do I remove Touch ‘n Go eWallet as a payment method? When will the user get back his or her refund? What should I do if my money is being deducted from the Touch ‘n Go eWallet but not reflected on App store? Are there any limitations for wallet usage?