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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. GO+
  4. Upgrade to GO+ and perform 1st Cash In to GO+

Upgrade to GO+ and perform 1st Cash In to GO+

  • Can I open more than one GO+ account?
  • How do I upgrade to GO+?
  • Why do I need to submit my ID?
  • I’m trying to upgrade to GO+ account and I received a message that says I am not eligible for the product. Why?
  • How do I submit my ID?
  • How do I capture my selfie?
  • Is there a limit to my GO+ account balance?
  • How often can I put money into GO+?
  • Is there a minimum Cash In amount for GO+?
  • Are there any charges and fees when I Cash In into GO+?
  • How do I Cash In into GO+?
  • Can I Cash In regularly (i.e. RM10 every month) via standing instruction/auto-debit into GO+?
  • Is there a maximum Cash In amount for GO+?
  • What happens after I successfully Cash In into GO+?
  • How long does it take to process and credit my Cash In requests into my GO+ balance?
  • Why is the amount successfully debited from my Touch ‘n Go eWallet, but is not reflected in my GO+ balance?
  • Why did I get an unsuccessful transaction message via FPX?
  • How do I stay on top of my GO+ balance?
  • Where can I get details on Principal e-Cash?
  • Can I Cash In to GO+ through a Principal Malaysia unit trust consultant and/ or through Principal Malaysia’s branches?
Melayu (Malaysia)
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