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  2. Frequently Asked Questions (FAQ)
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Others

  • The recipient did not get the money I transferred. What do I do next?
  • How do I cancel my transaction?
  • I have successfully cancelled my transaction. How long will refund take?
  • I accidentally entered the wrong details when transferring my funds. What do I do next?
  • I received an SMS notification that I have transferred the funds. However, the status is not reflected in the “Activities” button. Why is that?
Melayu (Malaysia)
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