Your claim may be rejected due to following reason:
- You are not meeting the eligible criteria for eBelia - For the full list of eBelia eligibility criteria, please refer to Who is eligible for eBelia?
- Your account verification is not using MyKad or MyTentera
- Your registered name or ID number does not match with MyKad or MyTentera
- You have claimed with Touch ‘n Go eWallet or another eWallet