Once you have successfully purchased the car insurance/takaful, you will receive the e-policy/e-certificate document via email from our insurance/takaful partner within 24 hours from the date of successful purchase.
If you have not received the e-policy after 24 hours, please submit a request through our web form here for us to investigate further. Refer submission guide at https://youtu.be/eAStXLbiqvY