The function to cash in GO+ account via eWallet has been limited might due to irregular transactional behavior or suspicious cash out using GO+ account from credit card reload.
In order to ensure the authenticity of transaction, we have taken precautionary measures to prevent further cash in at this juncture to ensure that you have indeed authorised such credit card reload.
TNGD reserve the rights to suspend or terminate the eWallet account for repeated offenders involved in suspicious credit card reload activities.
Please refer to Clause 1.6 at https://cdn-web.tngdigital.com.my/pdf/User_TC_v30.pdf