It is important that you inform us of any change in your personal details. You may request to update your personal details by contacting our dedicated AIA Online Customer Service via WhatsApp at 019 629 9660 or e-mail firstname.lastname@example.org during the operating hours (8:30 a.m. – 5:30 p.m., Mon to Fri excluding public holidays).
Articles in this section
- Can I cancel my policy?
- What do I need to do if there are changes to my personal details?
- Can I still request for a cancellation note from AIA if I did not opt for it during my application?
- Can I request to include add-on coverages midterm after my SafeHome policy is issued?
- Can I request to increase/ decrease my sum insured midterm after my SafeHome policy is issued?
- How do I make a claim for SafeHome?
- What are the documents required to support a claim?
- When do I have to notify AIA of a claim?
- How long do I have to wait to get my claim?
- What is an adjuster and what do they do?