Yes, you can. Kindly contact our dedicated AIA Online Customer Service via WhatsApp at 019 629 9660 or e-mail my.aiaonline@aia.com during the operating hours (8:30 a.m. – 5:30 p.m., Mon to Fri excluding public holidays) for assistance.
Articles in this section
- Can I cancel my policy?
- What do I need to do if there are changes to my personal details?
- Can I still request for a cancellation note from AIA if I did not opt for it during my application?
- Can I request to include add-on coverages midterm after my SafeHome policy is issued?
- Can I request to increase/ decrease my sum insured midterm after my SafeHome policy is issued?
- How do I make a claim for SafeHome?
- What are the documents required to support a claim?
- When do I have to notify AIA of a claim?
- How long do I have to wait to get my claim?
- What is an adjuster and what do they do?