Yes, you may cancel your policy at any time by contacting AIA Online Customer Service via WhatsApp at 019 629 9660 or e-mail firstname.lastname@example.org provided that you have not made a claim on the policy. Upon cancellation, you will be entitled to a refund of 85% of pro-rata premium equal to the unexpired period of insurance. Please refer to the policy contract for the terms and conditions of the cancellation clause.
Articles in this section
- How can I claim for Loss or Damage of Baggage and Personal Effects?
- Can I cancel my policy?
- What do I need to do if there are changes to my personal details?
- Can I nominate a beneficiary?
- How do I perform a claim for SafeTrip?
- How can I claim for Travel Cancellation?
- What are the documents required to support a claim?
- When do I have to notify AIA of a claim?
- Can I submit a laboratory confirmation or medical report from another country for a claim?
- Where can I get further information?