It is important that you inform us of any change in your contact details. You may request to update your personal details by contacting our dedicated AIA Online Customer Service via WhatsApp at 019 629 9660 or e-mail email@example.com during the operating hours (8:30 a.m. – 5:30 p.m., Mon to Fri excluding public holidays).
Articles in this section
- How can I claim for Loss or Damage of Baggage and Personal Effects?
- Can I cancel my policy?
- What do I need to do if there are changes to my personal details?
- Can I nominate a beneficiary?
- How do I perform a claim for SafeTrip?
- How can I claim for Travel Cancellation?
- What are the documents required to support a claim?
- When do I have to notify AIA of a claim?
- Can I submit a laboratory confirmation or medical report from another country for a claim?
- Where can I get further information?