If the packaging is damaged, you should return the parcel to the delivery personnel and mark it as a damaged and sign-off the parcel accordingly.
Once the damaged packaging is received at the warehouse, a replacement will be dispatched to you to the same address at zero cost.
You can contact Touch ‘n Go customer support team at:
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Live Chat |
Touch ‘n Go Corporate Website or Visit https://www.touchngo.com.my/ Click “Chat with us” icon at bottom right 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
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Careline |
+603 2714 8888 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
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Webform |
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TNG Card Information & Transactions |
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Refund for TNG Card |