I am unable to purchase the Enhanced Touch n’ Go (TNG) card as it is out of stock on the Touch n’ Go eWallet. What do I do?
Where can I purchase the enhanced Touch ’n Go (TNG) card?
How much does the enhanced Touch ’n Go (TNG) card cost?
How do I purchase the enhanced Touch ’n Go (TNG) card using the Touch ’n Go eWallet?
How many enhanced Touch ’n Go (TNG) card can a user purchase?
Can I select any enhanced Touch ’n Go (TNG) card designs while purchasing it via the Touch 'n Go eWallet?
Do I need to do Account Verification (eKYC) to purchase the enhanced Touch ’n Go (TNG) card?
What details do I need before completing the enhanced Touch ’n Go (TNG) card purchase via Touch ’n Go eWallet?
Can I cancel my enhanced Touch n’ Go (TNG) card purchase via Touch n’ Go eWallet?
Will I receive my refund if the order/ payment processing fails?

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What should I do if my enhanced Touch ’n Go (TNG) card purchase via Touch ’n Go eWallet is successful, but I did not receive my Order ID?

22 April 2022 07:22
Updated

Please note down your Transaction number and contact our Touch ‘n Go customer support team as below:

Careline:

+603-5022 3888

Operation hour is between 7.00 am to 10.00 pm Monday - Sunday

Facebook:

https://www.facebook.com/touchngoewallet/

Webform:

tngd.my/careline-webform