For TNG eWallet and GOpinjam (e.g., problem with 6-digit PIN, how to apply/submit documents in GOpinjam, eWallet disbursement failure etc.)
You may submit your queries to https://tngd.my/careline-webform Refer submission guide at https://youtu.be/eAStXLbiqvY
You may also call the TNG Digital Careline at +603 5022 3888. The operating hours are Monday to Sunday, 7:00am to 10:00pm (including public holidays).
For CIMB e-Zi Tunai (e.g. loan offer, failed disbursement to CIMB bank account, interest calculation, instalment amount, loan restructuring etc.)
You may email your queries to firstname.lastname@example.org
You may also call CIMB Call Center at +603 6204 7788 that is available 24 hours. For further assistance, please visit https://www.cimb.com.my/en/personal/help-support/contact-us.html