You can request a refund within 30 days from the date of purchase and will be subject to investigation of your case. However, TNGD will not provide refunds for installation and activation failure due to unsupported devices as users are responsible for checking device compatibility before purchase.
Please initiate your refund request through either:
(a) TNGD’s careline at +603-5022 3888;
or
(b) TNGD’s online webform at https://tngd.my/careline-webform
To view our full refund policy, click here.