If your stored value in your Touch ‘n Go eWallet account is lost wholly or partially without your authorization or consent, the amount paid by AIA will be capped at RM 25,000.
Two different scenarios illustrated as below:
- For example, if you lose RM 7,500 due to unauthorized transaction via your Touch ‘n Go eWallet account, AIA will pay you RM 7,500.
- For example, if you lose RM30,000 due to multiple unauthorized transaction via your Touch ‘n Go eWallet account, AIA will pay you RM25,000 capped.