You need to complete the claim submission form and provide required supporting claim documents. You can obtain the link from the e-mail where you received your e-certificate upon insurance coverage or you can visit this linktngd.my/risk-webform
Payments will be made by AIA or Touch ‘n Go eWallet directly. Payment for unauthorized transaction benefit will be paid to the Insured Person. Payment for death benefit will be made to the Nominee or the Estate.
If you need any assistance on claims, you may contact Touch ‘n Go eWallet or AIA: