Can I downgrade my eWallet size? (i.e. from RM20,000 eWallet size to RM5,000 eWallet size) 30 July 2021 01:00 Updated Yes, please submit a request to our Careline at: https://tngd.my/careline-webform. Related articles What are the limitations of each tier? What benefits do I enjoy as a Premium user? I have upgraded to Premium tier, can I transfer/make payment up to RM20,000 in a single transaction? How do I upgrade from one tier to another? What are the Tiers available in the Touch 'n Go eWallet?